Call:  1-877-ACT-PLATINUM (877-228-7528)

ACT! SALES, SUPPORT & TRAINING
 
 
  Today is
ACT! SUPPORT INCIDENT
SUBMISSION FORM


Platinum CRM Consulting provides support services  necessary to return the ACT! program to it’s operating condition.  Standard support shall be performed during the operating hours of 8:00 AM to 5:00 PM PST Monday-Friday.  After hours support can be provided subject to  Platinum CRM Consulting’s staff availability.

ACT! support services covered, but not limited to, include software installation, program configuration, obtaining software upgrades, diagnosing and fixing operating problems, performing maintenance tasks, database synchronization, device synchronization, data import, data export, data conversion, database customization, template customization,  and report customization.
 

ACT! SUPPORT INCIDENT SUBMISSION Form
ACT! VERSION STANDARD or PREMIUM
REQUEST TYPE
ERROR MESSAGE
DESCRIPTION
ACT! SUPPORT IS AVAILABLE FROM 8:00AM-5:00PM  PST MONDAY-FRIDAY
AFTER HOURS SUPPORT SUBJECT TO STAFF AVAILABILITY

Please note that the incident submission form is for current support plan participants. 

 
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