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ACT! TRAINING IN PHOENIX

REFUNDS, RESCHEDULING AND CANCELLATIONS

All Refunds, Rescheduling and Cancellations are subject to a $25.00 non-refundable processing fee, per student per class.  Refunds are provided for cancellations made at least two weeks (10 business days) prior to the day of class.  NO REFUNDS are allowed if cancellation is made less than 10 business days prior to class.  Classes may be rescheduled (1) If notice is provided more than 10 business days prior to class date, the date may be rescheduled within 90 days of notice or the option for a refund; (2) If notice is provided less than 10 business days prior to class, the date may be rescheduled within 90 days of notice and there is no eligibility for a refund.
No rescheduling or refunds are allowed for “no shows”. 

While we make every effort to deliver all classes for which we accept registrations, we reserve the right to cancel or reschedule at any time.  In the event we cancel a class, you will receive a full refund for all fees paid.  As always, we will keep you informed of the status of any class, as fast as possible.  We are not liable for travel expenses or any other expenses you may incur.

Platinum CRM Consulting is pleased to provide ACT! end-user training for the ACT! community. If you have recently purchased ACT! or if you are a self-taught user these classes are for you! Our training is designed to help you get the best return on your software investment by focusing on the tasks you need to know to increase your productivity and run your business more effectively. We’ll teach you basic skills as well as tips and tricks. Plus all of our classes are hands-on to ensure that you get the most from your training.

ACT! classes are held regularly at our Phoenix Metro training facility, located at
9830 S 51st Street, Suite A-124 in Phoenix. The facility is equipped with workstations, audiovisual aids, and allows up to 8 individuals to be trained at one session.


ACT! Software Training Classes
(Click on the Session Name for the Course Overview)


ACT! 2008/2007/2006/2005 (10/9/8/7) New User - In this session you will learn to Identify ACT! Window Components, Create and Modify Contacts, Perform Lookups, Work with the Contact List, Insert Notes, Histories and Attach Files, Work with the Calendars and Task List, Write Letters or E-mails and Mail Merges, and Generate Reports & Dashboards.
Tuesday, September 23, 2008 (8 Seats Left)
Tuesday, October 21, 2008 (8 Seats Left)

ACT! 2008/2007/2006/2005 (10/9/8/7) Advanced User - In this session you will learn to  Manage Opportunities, Create Advanced Queries, Work with Groups, Work with Companies, Design Activity Series, Customize Document/E-mail Templates, Customize Reports, and Modify Menus.
Wednesday, September 24, 2008 (8 Seats Left)
Wednesday, October 22, 2008 (8 Seats Left)

Because your time is valuable we planned our classes to be a half day in length (all sessions are scheduled from 12:30 PM to 5:00 PM) by providing rapid, flexible delivery methods that assures you of product proficiency in the shortest time possible. The cost per ACT! 2008 session is $175.00.

Click here to download a registration form or fill out our online sign-up form and we will contact you to complete the registration. For more information please E-mail trainingaz@actplatinum.com or call 480-228-9378

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